Kid Squeakers Online, Squeaky shoes for babies and toddlers













Merchant/Return Policy

Merchant Policy

How to order

Web:		http://www.kidsqueakers.com
Phone:		Toll Free (800) 468-7913
Email:		sales@kidsqueakers.com

Where we ship to

We offer FREE SHIPPING to anywhere in the US or Canada and we ship internationally at current USPS or UPS rates (does not apply to wholesale orders). If you would prefer to not place an order through the website then please send an email to sales@kidsqueakers.com detailing your order and a phone number we can call to arrange for payment. Alternatively, you can call and leave all necessary payment information on our toll free number or mail your information including order and payment details to our mailing address. See Contact Us for mailing address. Always provide a phone number where you can be reached.

Forms of Payment

We accept Mastercard, Visa, American Express, Discover via the PayPal payment gateway here on our website. Please note that it is NOT required that you create a PayPal account to complete our checkout process as we have native support for the above mentioned credit cards. All payment information you enter is sent to us over a secure link (SSL).

For mail orders we will accept personal checks or money orders and will ship your item(s) when the payment has cleared in the case of a personal check. Click here to read about our site security.

Returns

Kid Squeakers is committed to your satisfaction. That is why we thoroughly inspect every product before packaging and shipping. Consequently, it is very rare that we ship a defective product. However, if for any reason you are unsatisfied with one of our products you may return the unworn item(s) by sending an email to customerservice@kidsqueakers.com within 10 days of your purchase date informing us of your desire to return.

Please include in your email the reason you are returning your product. Then return your item(s) to us via the shipper of your choice (USPS recommended).

Shipping charges to return the item(s) to us will be your responsibility including lost merchandise while shipping back to us. We encourage you to insure your return items. Upon receipt of your return we will credit your credit card or PayPal account accordingly.

Returns will not be issued on worn or damaged products!

Exchanges

Please send us an email informing us that you would like to exchange an item. In your email include the reason for the exchange and a detailed description of the desired item including size, color or any other pertinent information.

Shipping charges to return the item to us and re-ship the new item will be your responsibility including lost merchandise while shipping back to us. We encourage you to insure items being returned for exchange.

We will not exchange items that have been worn or damaged!

See our Contact Us page.

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